Creative Planning Logo Team Management System

AJ

Adam Jones

Director of Technology • Division Management

Career Goals:

Test 12-2-34

Strong Skills

Windows Server 2019/2022 Cisco IOS Network Troubleshooting Wireless Networks

Learning

VMware vSphere Python

Interested In

Client Success Manager Senior Network Engineer

Manages (6)

AC

Alexandra Cortez

Client Success Manager

DP

David Park

Security Analyst

EW

Emily Watson

Systems Administrator

+3 more direct reports

Department Leader

Division Management

Department Leader

AC

Alexandra Cortez

Client Success Manager • Client Success

Strong Skills

Linux Administration Amazon Web Services (AWS) Backup Exec Python Problem Solving Vendor Management

Interested In

DevOps Engineer Project Engineer

Reports To

AJ

Adam Jones

Director of Technology

Department Leader

Client Success

Department Leader

BD

Bob Dole

Client Success Manager • Client Success

Reports To

JT

James Thompson

Cloud Engineer

DP

David Park

Security Analyst • Security

Career Goals:

Test

Interested In

Implementation Specialist Infrastructure Architect Senior Security Engineer

Reports To

AJ

Adam Jones

Director of Technology

Department Leader

Security

Department Leader

EW

Emily Watson

Systems Administrator • Infrastructure

Career Goals:

Complete Azure Administrator certification. Develop Linux skills. Progress to Senior Systems Engineer.

Strong Skills

Problem Solving Vendor Management

Interested In

Client Success Manager Implementation Specialist

Reports To

AJ

Adam Jones

Director of Technology

Department Leader

Professional Services

Department Leader

JT

James Thompson

Cloud Engineer • Cloud Services

Career Goals:

Obtain AWS Solutions Architect certification. Lead DevOps practice development. Achieve Senior Cloud Architect position.

Strong Skills

Microsoft Azure Microsoft 365 Administration Azure Active Directory VMware vSphere Python Customer Service

Learning

Amazon Web Services (AWS) Disaster Recovery Planning Bash Scripting

Interested In

DevOps Engineer Senior Cloud Architect

Reports To

AJ

Adam Jones

Director of Technology

Manages (2)

Client Success Manager

LM

Lisa Martinez

Service Desk Technician I

Department Leader

Service Desk

Department Leader

LM

Lisa Martinez

Service Desk Technician I • Service Desk

Career Goals:

Pass CompTIA A+ certification. Master Microsoft 365 administration. Advance to Service Desk Tech II.

Strong Skills

Windows 10/11 Support Technical Documentation Time Management

Learning

Microsoft 365 Administration Network Troubleshooting ConnectWise Automate

Interested In

Service Desk Technician II

Reports To

JT

James Thompson

Cloud Engineer

MR

Michael Rodriguez

Service Desk Technician II • Service Desk

Career Goals:

Complete Windows Server certification by Q4 2025. Transition to Service Desk Team Lead role within 12 months. Develop mentoring skills.

Strong Skills

Windows 10/11 Support Microsoft 365 Administration Azure Active Directory Network Troubleshooting ConnectWise Automate Technical Documentation

Learning

Windows Server 2019/2022 VMware vSphere Python

Interested In

Service Desk Team Lead Systems Administrator

Reports To

AJ

Adam Jones

Director of Technology

SC

Sarah Chen

Network Administrator • Infrastructure

Career Goals:

Achieve Azure Network Engineer certification. Move to Senior Network Engineer role. Lead larger infrastructure projects.

Strong Skills

TCP/IP Networking Cisco IOS Firewall Management VPN Configuration Network Troubleshooting Wireless Networks

Learning

Microsoft Azure Vulnerability Assessment Python

Interested In

Senior Network Engineer

Reports To

AJ

Adam Jones

Director of Technology

Department Leader

Infrastructure

Department Leader

TK

Test King

Client Success Manager • Client Success